Level B2 Business English
Lesson 18
Express Discontent
不満を表明する

1
PHRASE OF THE DAY
今日のフレーズ

Honestly, I don't think that is .....
正直、私は、、と思わない。

2
SITUATION
状況

Noriko is in a final meeting with the event planner.
ノリコはイベントプランナーと最終の打合せ中です。

3
DIALOGUE
ダイアログ

Directions: First repeat after your tutor and then practice each role.

Noriko
Oh, I am getting very excited about the launch. I just hope that everything will be perfect next week.
Nancy
Yes. Well, regarding the cuisine we discussed earlier, I am afraid we have to change the plan from French to Chinese if that is ok with you.
Noriko
What? Why are you just telling me this now? Honestly, I don’t think that is acceptable. Our theme is “French” because of the product name.
Nancy
I am terribly sorry. Our French chef has been sick and I am sorry to say that he is unable to cater for you next week.
Noriko
Well, I am sorry to hear that, but that is not our problem. You need to find another chef and make sure to serve French cuisine as we requested.

4
VOCABULARY
語い

Directions: First repeat after your tutor and then read aloud by yourself.

launch
着手する
cuisine
料理
cater
仕出しをする、賄う

5
LANGUAGE FOCUS
今日のポイント

Honestly, I don't think that is .....
正直、私は、、と思わない。
Express Discontent

Directions: First repeat after your tutor and then read aloud again by yourself.

This is different from my expectation.
I am not happy with the idea at all.
This simply won’t do.
This is not what we asked for.
It is not at all what I expected.
This just isn’t acceptable.
This is completely unacceptable.

6
ACTIVITY
練習

Activity 1: Role play the situations below with your tutor. Tutor is A, Student is B..

1. A tell B that you cannot complete your report by the deadline.
2. B show the new design to A. It is the wrong color.
3. A tell B that you booked the venue for the wrong date and you need to find another location.

HINTS
venue
会合場所、開催地
the fact is
事実として
no way
とんでもない
alternate
他の可能性
booked
予定された