I would like to explain about your phone plan.
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Does this plan include the use of the swimming pool?
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If you return the car after 2 pm, you will be charged another day.
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Would you like to get the extended warranty?
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If anything goes wrong with the phone, just bring it in and we will replace it.
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Listen to the conversations. How long does the customer need to wait?
Conversation 1: _______________________________
Conversation 2: _______________________________
Conversation 3: _______________________________